Enables a support technician to remotely access, remotely control, and remotely view your computer for fast troubleshooting. Once you download and run Quick Support Application on your computer, you can receive tech support at a moment’s notice.

You can skip the phone calls and emails, and create a new ticket directly from Comversum Customer Portal. From a single interface, you can enter all of the information we need to get your issue solved. Additionally, you can check the status of your current ticket right from the portal, keeping you in the loop and saving you an unnecessary phone call or email.

Monitoring and Management Dashboard. Here you can view your status of your Devices, Network Status, view and use the Asset Tracking section, view 24x7 and Daily Safety Checks, view the Risk Intelligence results and reports. You can use Remote Control option and access remotely to your devices as you standing in front of them.

Cleanly designed Backup Dashboard let you check backup statuses, schedule backup jobs, and recover data - for physical and virtual servers, workstations, documents, and Microsoft 365 Exchange, OneDrive, and SharePoint.

You can automatically and securely share approved passwords between users in co-managed IT environments. Centralize and secure corporate & personal passwords, Set up folders to organize and categorize passwords, Manage all employees and data access rights, Login to saved websites with 1 click.

Save your files and photos to Comversum Cloud and access them from any device, anywhere. Share files, folders, and photos with co-workers and clients. No more large email attachments or thumb drives—just send a link via email or text.

Customer-facing written documentation contributes much to giving outstanding service. You can download Broad guidelines, Support Programs, Support procedures, Service Level Agreements, Network overview, Security overview etc.

Everyone knows you need to have the right tools for the job and some tools are an absolute. Special Tools and Software that will make your life much easier.

Technical documentation that provide enough information for a user to understand the inner and outer dependencies of the product at hand. It also helps you: Troubleshoot your issues, Find the best ways to use a product, Learn the product from scratch and more.