Direct access to technical assistance, secure remote support and the Comversum Client Portal.
Whether you need technical assistance, a secure remote session or access to your service information, use the channel that best matches your request. Existing clients can continue through the Client Portal, while direct support remains available by phone.
Contact the Comversum technical team for support with your services, systems and supported IT infrastructure.
+387 63 40 50 60
Start a remote support session with a Comversum technician for fast diagnosis and resolution of technical issues.
Only start a session you have requested or verified with the support team.
Access your support requests, service information and customer resources through the Comversum Client Portal.
Remote and on-site technical support for users, devices, applications and IT infrastructure.
Our technical team helps resolve everyday IT issues while supporting the stability and availability of your business systems.
For managed environments, support works best when responsibilities, escalation paths and service access are clear before an incident occurs.
A few precise details can shorten diagnosis and help the support team understand the impact from the start. Keep the request focused on the issue and avoid including credentials or confidential information.
Explain what you were trying to do, what happened and when the issue started.
Include the device or service involved and your organisation’s name.
Tell us which activities are affected and whether other users have the same problem.
Do not include passwords, authentication codes, confidential data or sensitive evidence in a public support request.
Share the technical and operational requirements of your project. Comversum can help identify the right combination of infrastructure, security and specialist technology.
For project enquiries, solution scoping and general communication.
Speak directly with Comversum about your next technology requirement.
Existing clients can access support requests, service information and customer resources.
