Observe
Maintain visibility across the systems, endpoints and infrastructure included in the agreed service scope.
COMVERSUM / SERVICES
Technology managed by professionals.
Our managed services combine technology, monitoring and technical expertise to keep your IT environment secure, available and operational.
SERVICE MODEL
A continuous service model, not a collection of isolated tools.
Maintain
Coordinate routine management, patching and technical maintenance around the needs of the environment.
Respond
Give users and systems a clear route to technical assistance, investigation and response when issues arise.
Recover
Build backup, recovery and operational continuity into the way critical workloads are managed.
SERVICES
Choose the service that matches your priority.
Start with a specific operational, security or continuity requirement. Each service can be used independently or combined into a broader managed service scope.
01 / MANAGED IT Explore service→
Managed IT Services (MSP)
Proactive management of endpoints, servers, networks, security and core infrastructure.
02 / MDR Explore service→
Managed Detection & Response
Continuous monitoring, investigation and response to advanced cyber threats.
03 / SOC Explore service→
Security Operations Center
Centralized monitoring, analysis and investigation of security events.
04 / SECURITY TESTING Explore service→
Penetration Testing
Controlled testing that identifies weaknesses before they can be exploited.
05 / CONTINUITY Explore service→
Backup & Disaster Recovery
Secure backup and recovery designed around availability and business continuity.
06 / SUPPORT Explore service→
IT Support
Remote and on-site technical support for users, devices, applications and infrastructure.
MANAGED IT / MSP
01 / MANAGED IT SERVICES
Complete IT management for your business.
Proactive monitoring, management and maintenance of your IT environment — from endpoints and servers to networks, security and core infrastructure.
Our Managed IT Services help organizations improve reliability, security and operational efficiency while providing access to professional IT expertise when needed.
Key capabilities
- 24/7 Monitoring
- Endpoint Management
- Patch Management
- Server Management
- Network Management
- Infrastructure Management
- IT Support
MANAGED SECURITY
02 / MANAGED DETECTION & RESPONSE
Continuous detection. Rapid response.
Managed Detection & Response provides continuous monitoring, investigation and response to advanced cyber threats across your IT environment.
Combining security technology with professional threat analysis helps identify and contain potential attacks before they can significantly impact business operations.
Key capabilities
- Threat Detection
- Endpoint Detection & Response
- Threat Hunting
- Incident Investigation
- Response & Containment
SECURITY OPERATIONS
03 / SECURITY OPERATIONS CENTER
Continuous visibility into your security environment.
Our Security Operations Center provides centralized monitoring, analysis and investigation of security events across networks, systems, endpoints and security infrastructure.
SOC services help organizations identify suspicious activity, understand potential threats and respond to security incidents more effectively.
Key capabilities
- Security Monitoring
- SIEM
- Log Management
- Threat Analysis
- Incident Detection
- Security Reporting
SECURITY TESTING
04 / PENETRATION TESTING
Find vulnerabilities before attackers do.
Controlled security testing helps identify vulnerabilities and weaknesses across networks, systems and applications before they can be exploited.
Our penetration testing services provide organizations with practical insight into their security posture and clear recommendations for remediation.
Key capabilities
- External Pentest
- Internal Pentest
- Web Application Testing
- Network Testing
- Vulnerability Assessment
- Security Reporting
BUSINESS CONTINUITY
05 / BACKUP & DISASTER RECOVERY
Protect your data. Prepare for the unexpected.
Secure backup and disaster recovery solutions protect critical business data and help organizations recover quickly from hardware failures, cyber incidents, ransomware and other disruptions.
We design and manage backup environments focused on availability, recoverability and business continuity.
Key capabilities
- Server Backup
- Microsoft 365 Backup
- Cloud Backup
- Off-Site Backup
- Disaster Recovery
- Business Continuity
PROFESSIONAL SUPPORT
06 / IT SUPPORT
Professional technical support when you need it.
Remote and on-site technical support for users, devices, applications and IT infrastructure.
Our technical team helps resolve everyday IT issues while supporting the stability and availability of your business systems.
Key capabilities
- Helpdesk
- Remote Support
- On-Site Support
- User Support
- Infrastructure Support
09 / CONTACT
Let’s discuss the environment you need to build, secure or modernize.
Share the technical and operational requirements of your project. Comversum can help identify the right combination of infrastructure, security and specialist technology.
EMAIL Email Comversum→
info@comversum.com
For project enquiries, solution scoping and general communication.
COMPANY PHONE Call Comversum→
+387 63 99 22 34
Speak directly with Comversum about your next technology requirement.
CLIENT PORTAL Open Client Portal→
Your services. One place.
Existing clients can access support requests, service information and customer resources.